My priorities are designing fantastic and personalized tours & trips, selecting our own travel partners and suppliers and inspiring fresh ideas. Clients tell me I am honest and very reliable and “do what it says on the tin!” I also oversee client feedback.
I hold a Bachelor of Tourism & Social Science and am always keen to learn more. That is the way we all improve. Part of my role is training. My belief is if we focus on client needs and deliver precisely what we promise we will be more successful. I believe this is good marketing. It is all about enhancing the customer experience. I have worked at the sharp end as a tour guide, tour team leader and for years as a sales manager. My real buzz is tour design.
Out of work my interests are listening to a variety of music and reading. For relaxation I like to run, enjoy the gym and play basketball. Believe me, all this does relax the mind!